A RMA Form will then be sent to the customer to be filled in (Part #1):
All boxes must be marked with the RMA number as well as on the customer's paperwork.
Boxes not marked with the RMA number on the exterior may be returned at the shipper's expense.
Returns addressed to an individual, rather than the MSC, may lose time by being delivered to the incorrect department.
!! MILITARY PARTS:
All Returns for military parts from customers outside of UE must be handled through GEODIS.
Notify: LIE - 14 rue Ste Claire Deville - 79000 NIORT
Consignee: GEODIS - ZA la Pièce Ronde - Allée de la Communauté - 79260 LA CRECHE
Purchase Orders issued for the return of parts must include clear instructions regarding the work required.
AWB & Tracking n° to be provided by customer at thime of shipping to: firstname.lastname@example.org